Legal Compliance & Warranty Information

Legal Compliance & Warranty Information

We operate in full compliance with Irish and EU law. This page outlines warranty coverage and legal obligations for your protection.

Business Registration & Compliance

  • Registered Business: Fully registered with Companies Registration Office (CRO)

Warranty Coverage

✅ What's Covered

  • 2-Year Statutory Warranty (EU law minimum)
  • Manufacturing defects and faults
  • Hardware failures under normal use
  • Battery degradation beyond normal wear
  • Screen defects and display issues
  • Charging port and button malfunctions
  • Software issues preventing normal operation

❌ What's Not Covered

  • Physical damage (drops, cracks, water damage)
  • Normal wear and tear
  • Cosmetic damage that doesn't affect function
  • Damage from unauthorized repairs
  • Software modifications or jailbreaking
  • Accessories (cases, chargers) unless specified
  • Loss, theft, or intentional damage

Consumer Rights (Ireland/EU)

  • 14-Day Cooling Off: Cancel any order within 14 days of delivery
  • Right to Information: Full product details and pricing before purchase
  • Repair/Replace/Refund: Your choice for faulty items within warranty
  • Data Protection: GDPR compliant handling of personal information

Liability & Protection

  • Our Responsibility: We handle all warranty claims as primary seller
  • Supplier Coordination: We manage relationships with manufacturers

Important Notes

Dropshipping Model: Products ship directly from suppliers but we maintain full legal responsibility as seller. Your warranty and consumer rights remain unchanged.

Warranty Claims: Contact us first for all issues. We coordinate with manufacturers and suppliers on your behalf.

Last Updated: September 2025 | Governing Law: Republic of Ireland